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Terms and Conditions

These Terms and Conditions of Sale shall apply to purchasing in the e-shop at http://www.matejovsky-bedding.com/. The Terms and Conditions of Sale specify the rights and duties of both the Seller and the Buyer.

Basic information:

Shop operator and goods supplier:  Matějovský a.s.
Person responsible for the shop operation: Zdeněk Matějovský
Registered head-office: Vladimíra Komárka 606, 51301 Semily, Czech Republic
ID No.: 04561856
VAT No.: CZ04561856
Tel/fax: +420 481 621 261

1. General provisions

All contractual relations are established in accordance with laws of the Czech Republic. Should the consumer be 

a contractual party, the relations not regulated in the Terms and Conditions of Sale shall be governed by Civil Code (Act No. 89/2012 Coll.) and by Consumer Protection Act (Act No. 634/1992 Coll.). 

These Terms and Conditions of Sale shall apply to all purchase contracts to be made between the Supplier and 

the Customer. Provisions relating to legal rights of the consumer shall only apply to the buyer in the position of consumer (e.g. withdrawal from the purchase contract pursuant to § 1829 et seq. of the New Civil Code). The Supplier reserves the right to change or amend the Terms and Conditions of Sale. The Supplier shall post the amended Terms and Conditions of Sale in a suitable manner on websites at http://www.matejovsky-bedding.com/, as well as at his operation sites. The rights and duties to have arisen for the period of effectiveness of the previous wording of 

the Terms and Conditions of Sale shall remain unaffected by this provision.

The Terms and Conditions of Sale shall not apply to cases when the person who intends to purchase goods from 

the Seller is a legal entity or a person acting within his/her business activity or his/her profession itself during ordering the goods. Upon the purchase contract concluded the Buyer confirms that he has made himself acquainted and agrees with these Terms and Conditions of Sale. The Buyer shall be notified of the Terms and Conditions of Sale in 

a sufficient manner prior to placing an order itself and shall be so given the opportunity to made himself acquainted with the same. The concluded contract shall be kept on file by the Seller to ensure its successful performance, and shall not be accessible to any third parties. 

The information on individual technical steps leading to the contract conclusion is obvious from the process of on-line ordering at http://www.matejovsky-bedding.com/, and the Buyer shall have opportunity to check the order and correct it, if needed, prior to its submitting. These Terms and Conditions of Sale are available at websites of the e-shop; so, the Buyer can file and reproduce them.

Any provisions differing from the Terms and Conditions of Sale may be agreed with the Seller in the purchase contract. The differing provisions stipulated in the purchase contract shall prevail over the provisions of the Terms and Conditions of Sale.

2. Orders

Any orders made through the e-shop at www.matejovsky-bedding.com shall be considered as binding.

The goods shall be dispatched within 24 hours on the following business day. On public holidays the processing of orders will be reduced, and the buyers shall be informed about the current delivery dates on websites.

The goods shall be delivered to the address given in the order; therefore, all mandatory data shall be filled in properly, including telephone No. in the order. The ordered goods shall be dispatched depending on the selected method of payment. 

In the event that the goods are to be sent abroad, the transport costs shall be added to the price of the goods depending on the given delivery address. The amount of postal charges may vary by special offers and goods, and the Buyer shall be informed about this amount when purchasing the goods.

3. Conclusion of the purchase contract

For the Buyer´s needs, these Terms and Conditions of Sale as well as the purchase contract are translated into English; in case of a dispute as to the interpretation of the terms the Czech wording of the purchase contract shall prevail.

Orders may be placed in the following manners:

  • by post to the address: Matějovský a.s., Vladimíra Komárka 606, 51301 Semily, Czech Republic; the envelope shall be marked with “Order for Goods”;
  • through the e-shop at: http://www.matejovsky-bedding.com/;
  • by electronic mail to: support@matejovsky-textil.cz

The list of the goods being sold and presented by the Supplier, including prices of individual goods, can be found at the e-shop websites. The prices of the goods shall be understood VAT and all associated fees included. The offer of the goods being sold and the prices of the same shall be held valid for a period of their posting on the websites of the e-shop except for the provision applicable to the cancellation of an order by the ordering party. This provision shall not restrict the Seller´s possibility of concluding purchase contracts under terms and conditions agreed on a case by case basis.

The web interface of the e-shop contains also the information on costs associated with the goods packing and delivery; it shall always depend on the place of delivery given by the customer. 

When ordering the goods, the Buyer shall fill in the Ordering Form available in the web interface of the e-shop. 

The Ordering Form shall, in particular, contain the information on:

  • the goods being ordered (the Buyer shall “place” the goods being ordered into the online shopping cart),
  • the method of payment of the purchase price of the goods, information on the required manner of 
  • the delivery of ordered goods,
  • information on costs associated with the goods delivery (hereinafter collectively referred to as “Order”).

The order for goods created at e-shop websites shall be considered as a draft purchase contract. Prior to submitting 

the order to the Seller the Buyer can check and change the data entered by the Buyer in the Order, namely in regard to the Buyer´s possibility to find and correct errors made when entering the data in the Order. The Buyer shall submit the Order to the Seller by clicking the pushbutton “Order”. The Seller shall consider the data given in the Order as being correct once the Buyer confirms the data by “ordering” the goods. Upon the Order receipt, the Seller shall immediately confirm such receipt to the Buyer by electronic mail, i.e. to the Buyer´s email address given in the user interface or in the Order (hereinafter referred to as “Buyer´s email address”). This message shall automatically inform the customer that the Supplier has received his Order; however, it shall not be considered as being a draft purchase order. In the following days the Buyer shall receive another email message informing that the Order has been accepted and is being processed. The delivery of this message shall be deemed as being the moment of the purchase contract conclusion except for the provision applicable to order cancellation by the Supplier. The prices of goods shall become valid once the Order is made except for the provision applicable to order cancellation by the ordering party.

Depending on the nature of the Order (quantity of the goods, purchase price amount, expected transport costs), the Seller shall always be entitled to ask the Buyer to confirm the Order additionally (e.g. in writing or by phone).

Any goods to be presented online at http://www.matejovsky-bedding.com/ shall not be considered as a draft purchase contract. In this case the provisions of § 1732 shall not be applied. A draft purchase contract shall be made by the Buyer only after he has placed his order.

The Buyer acknowledges that the Seller is not be obliged to conclude any purchase contract, particularly with such persons who have previously violated their obligations towards the Seller in a substantial manner.

Further, the Buyer acknowledges that if he enters his tax identification No. (VAT No.) in the Ordering Form, the validity of this VAT No. will be verified in terms of its assignment for VAT purposes. Should the VAT No. be invalid or entered incorrectly, such VAT No. shall not be given in the tax document to be subsequently issued.

The Buyer agrees that the means of distance communication are used for the conclusion of the purchase contract. 

The costs incurred by the Buyer for the use of means of distance communication in connection with the conclusion of the purchase contract (costs for the Internet connection, telephone costs) shall be borne by the Buyer himself.

4. Payment terms and conditions, and price of the goods

The Supplier reserve the right to change the prices. The Supplier confirms valid prices to the Buyer when the Order is confirmed.

When purchasing the goods abroad, the purchase price may be paid through bank transfer to the Seller´s account or online using a card. Unless the parties agree otherwise, the Buyer to be invoiced for collected goods shall pay the price for the delivered goods within 2 weeks from the issue date of the invoice. In case of a late payment the Buyer is obliged to pay a contractual interest on late payment at an amount of 0.1 % of the invoiced price for each day of delay.

The title of ownership shall be transferred from the Seller to the Buyer when the price for the goods is paid. For transfers to an account, the time of payment made shall mean the date on which the respective amount is credited to the Seller´s account, for online payments with cards, the date of payment made shall mean the date on which the respective amount is credited to the Seller´s account. In case of an outstanding debt no orders shall be processed until such debt is settled. Unless the debt is paid within 14 days from the date of receipt of a new order, the new order shall be cancelled. In the event that the shipment/parcel is returned to the sender, double postal fee shall be charged for the next order placed. Postal charges for shipments abroad shall always be paid by the purchaser. 

Methods of payment when sending the goods abroad (i.e. the EU countries except for Slovakia):

  • online payment with card – trough the ČSOB bank payment gateway that accepts payment cards without restrictions as to currency or issuing bank from the whole world
  • conventional payment by bank transfer (the customer will receive the payment data after the order is closed).

Together with the purchase contract, the Buyer shall be obliged to pay to the Supplier the costs for packing and delivery of the goods at the amount agreed. Unless explicitly stated otherwise, the purchase price shall also include the costs associated with the goods delivery.

In case of payments made using cards, the Seller shall be obliged to issue to the Buyer a receipt pursuant to the Act on Electronic Records of Sales. At the same time the Seller shall online record the received payment made online by means of a card with the tax administrator; in case of a technical failure it shall be done within 48 hours.

Upon the conclusion of the purchase contract the Buyer grants approval to the Seller to process the Buyer´s contact data until the Buyer expresses in writing that he does not approve with such processing anymore. The contact data to be entered by the Byer during ordering shall exclusively be used for our needs and shall not be disclosed to any other entities except for organizations processing the payments.

In case of a non-cash payment the Buyer is obliged to pay the purchase price and indicate the respective payment variable reference No. In case of a non-cash payment the Buyer´s obligation to pay for the price shall be performed once the respective amount is credited to the Supplier´s account. Unless the respective amount is credited to the Supplier´s account within 7 calendar days, the Order shall be cancelled.

Any potential discounts on the goods price provided by the Supplier to the Buyer shall not be combined with each other. Unless stated otherwise, the issued discount vouchers may only be used for the goods that are not on special offer or for undiscounted goods.

Based on the purchase contract, the Supplier shall issue a tax document – invoice to the Buyer. The Supplier shall be a value-added tax payer.

For each change of bedding closure (the use of buttons instead of a zipper), CZK 150/bedding shall be charged.

5. Conditions for the use of a gift voucher

A gift voucher may only be used in the e-shop at www.matejovsky-bedding.com or in the company shop in Semily, Czech Republic. The voucher shall always be held valid for a period of one year. The gift voucher can be sent in printed form. The offer also contains an electronic gift voucher that can only be purchased by online payment (using a card or through electronic banking). The voucher shall be activated by return once the payment is confirmed. 

The electronic voucher can be downloaded using the link in the confirmation of order acceptance.  

Unless the total nominal value of the gift voucher is used or if the Customer makes a purchase at a value lower that the nominal value of the voucher, no claim to return the financial difference shall arise. The voucher shall only be used for a single purchase of the goods and shall not be changed for money.

Should a suspicion exist about applying the gift vouchers repeatedly that is in conflict with ethical principles and when such activity is showing signs of fraudulent practices, the Supplier reserves the right not to deliver the goods without prior notification.

When a gift voucher is purchased, the bonus programme cannot be used.

6. Transport, collection in person, and goods delivery

The goods shall be shipped within 24 hours on the following business day. On public holidays the processing of orders is reduced, and the Buyers shall be informed on current delivery dates through our websites.

Due to the immediate invoicing and subsequent dispatching of the ordered goods, it is not possible to make 

a supplementary order or to change the original order unless agreed otherwise between the Buyer and the Seller. 

The orders shall be processed as they come. 

Delivery of parcels (PPL/DHL) in Europe except for Slovakia

DHL in Europe:

  • the price shall be fixed depending on a particular place of delivery irrespective of the order amount;
  • price for transport to Germany, Poland, Austria, Estonia, Italy, Lithuania, Latvia, and Hungary: € 10;
  • price for transport to Belgium, Denmark, Finland, France, Ireland, Luxembourg, the Netherlands, Spain, the United Kingdom, and Sweden: € 15;
  • price for transport to Bulgaria, Croatia, Norway, Portugal, Greece, Rumania, and Slovenia: € 20;
  • price for transport to Switzerland: € 40

The amount of postal charges may vary by particular offers – the customer shall always be informed on currently valid prices before the order is closed.

Any items on a special offer, discounted items or gift items shall not be subject to discount on transport. 

After entering the shipment No. (11 digits) the shipment can be traced online at http://www.ppl.cz/.

Should the Buyer refuse to collect the goods sent through a carrier on the basis of a valid order confirmed by the Seller for reasons other than legal ones, the Seller shall be entitled to demand from the Buyer a compensation due to damage incurred by the Seller on account of such action. In particular, the postal charges and packing costs.

Delivery to a private address

In the morning prior to delivery, a courier shall contact the Buyer to agree on hand-over details and inform about the approximate time of delivery and other pertinences, if needed. It is possible to agree on a change of the place and time of delivery.

Should this method of transport be used, you shall enter your telephone number to reach you.

The shipment shall typically be delivered by DHL from 8:00 to 18:00 hours on business days (the exact time of delivery cannot be influenced, but it can be cleared up with the driver). In case of failure to reach you, the driver shall leave a notice for you and attempt to deliver the parcel once again on the following business day.

The parcel weight shall be limited to 30 kg.

Communication with DHL

When communicating with DHL, the shipment No. (11 digits) shall always be used.

Shipment receipt

When taking over the goods from the carrier, it is recommended to carefully check the goods immediately upon the receipt. If the packing is damaged or other facts have appeared indicating that the goods themselves might be damaged, it is recommended not to take over the shipment and write a record on its damage together with the driver of the delivery service. Should the Buyer fail to reproach for shipment defects without an unnecessary delay, the Supplier shall be entitled to demand from the Buyer a compensation due to the damage incurred in connection with such delay.

The record on damage will make the handling with a complaint, if any, easier.

Check the shipment content after the driver´s departure; the driver will not wait for the content check upon its hand-over.

Having signed the carrier´s delivery note, the customer agrees with the goods receipt and confirms that the shipment is not mechanically damaged. Therefore, it shall be carefully checked, preferably prior to signing.

7. Withdrawal from the purchase contract

The consumer shall be entitled to cancel the Order, i.e. revoke his draft purchase contract, without any sanctions until the goods are shipped. The consumer shall be obliged to notify the Seller of this fact by electronic mail or by phone. The order may be cancelled either by phone on telephone No. +420481621261 or by email to be sent to support@matejovsky-textil.cz. 

The right to withdraw from the purchase contract is the consumer´s right pursuant to § 1829 et seq. of Civil Code.  Should the purchase be made within a business activity (ID No. shall be given in the purchase document), the right to withdraw from the purchase contract shall not exist.  In this case the sales shall be governed by Civil Code (Act No. 89/2012 Coll.); nevertheless, the provisions applicable to consumer contracts (distance contracts) shall be excluded.

Should the purchase contract be concluded using means of distance communication (in the e-shop), the consumer shall be entitled, pursuant to § 1829, paragraph 1 of Civil Code, withdraw from the purchase contract without giving any reason therefor within 14 days from the date of goods receipt (if the subject-matter of the purchase contract covers several kinds of the goods or a delivery of several parts, such time period shall commence running from the date of receipt of the last delivery of goods). The notice of withdrawal from the purchase contract shall be sent to the Seller within the time period given in the previous sentence.

In the event that the consumer desires, according to the previous paragraph, to withdraw from the contract within 14 days, the consumer shall contact and notify the Seller, preferably in writing, of his withdrawal from the contract, and shall indicate Order No., purchase date and account No. to return the money. The consumer may, among others, send the notice of withdrawal from the purchase contract to the Seller´s address or to the Seller´s email address, i.e. support@matejovsky-textil.cz.

In case of withdrawal from the purchase contract the costs associated with the return of goods shall be borne by the consumer.

Should the Buyer withdraw from the purchase contract, the Seller is not obliged to return the received money to the consumer before the consumer submits the goods to the Seller or proves that the goods have been sent to the entrepreneur.

The Buyer acknowledges that if the goods returned to the Supplier is damaged, worn or modified, the Supplier shall be entitled to demand from the Buyer a compensation due to damage incurred as a result. The Supplier shall be entitled to unilaterally set off the claim for such compensation against the Buyer´s claim to have the purchase price returned. Usual damage to original packaging caused during unpacking of the goods shall not be deemed as degraded goods.

The Buyer acknowledges that, pursuant to provisions of § 1837 of Civil Code, it is not possible, among others, to withdraw from the purchase contract for the supply of goods that have been modified as desired by the Buyer or for his person, from the purchase contract for the supply of goods in a sealed container which the consumer has removed from their packaging and cannot be returned for hygiene reasons.

In cases when the Buyer has, pursuant to provisions of § 1829, paragraph 1 of Civil Code, the right to withdraw from the purchase contract, the Seller shall also be entitled to withdraw from the purchase contract anytime, namely until the goods are received by the Buyer. In such case the Seller shall return the purchase price to the Buyer without any unnecessary delay, i.e. cashless to the account designated by the Buyer.

Cancellation of the order by the Supplier – the Supplier reserves the right to cancel the order (purchase contract) or a part thereof in the following cases: the goods are not produced or delivered anymore or the goods price has considerably changed, as well as in case of an obvious error in the goods price (i.e. the price is quite different that the usual price for this type/kind of the goods). Obvious error in the goods price shall, for example, include an incorrect indication of the first three digits instead of four digits, an obviously low price of the goods (e.g. a price by 70 % lower than the price usually applied to these kinds or types of the goods) and other evident typing errors. If such situation occurs, the Seller shall immediately contact the Buyer to agree on a further procedure. If the Buyer has already paid a part or the total amount of the purchase price, such amount shall be returned to Buyer´s account or address as soon as possible, i.e. within 10 business days, but not later than 30 days from the date of cancellation of order by the Seller.

All presentations of the goods posted online are meant for information, and the Seller is not obliged to conclude  a purchase contract for these goods. The provision of § 1732, paragraph 2 of Civil Code shall not be applied to.

However, the legal provisions applicable to the withdrawal from contract within 14 days shall not be understood as a possibility of borrowing the goods free of charge. Should the consumer exert his right to withdraw from the contract within 14 days from the receipt of the subject to performance, the consumer shall return all items obtained under the purchase contract to the Seller within 14 days from the date of withdrawal from the contract. If it is not possible anymore (e.g. the goods were destroyed or consumed in the meantime), the consumer shall provide a monetary compensation as consideration for the items that cannot be returned. Should the returned goods be damaged only partially, the Seller may exert his right to demand from the consumer a compensation for damage and set off the Seller´s claim against the returned purchase price. In such case the Seller is obliged to prove the damage incurred. In such case the Seller shall return to the consumer only the purchase price reduced in this way.

Should a gift be provided together with the goods to the Buyer, the donation agreement between the Seller and the Buyer shall be concluded under condition subsequent causing the donation agreement to become ineffective in terms of such gift and the Buyer to be obliged to return the given gift together with the goods to the Seller if the withdrawal from the purchase contract has occurred on the Buyer´s part.

The Seller may unilaterally set off his actually incurred costs for the return of goods against the purchase price that should be returned to the Buyer.

The Buyer acknowledges that the shipments to be sent cash on delivery to the Seller shall not be taken over.

8. Rights from defective performance

The rights and duties of contractual parties in regard to the rights from defective performance shall be governed by the applicable and generally binding regulations (particularly by provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of Act No. 89/2012 Coll., Civil Code).

The Seller shall be liable to the consumer for a defect-free condition of the item on its receipt. the Seller shall be liable for the following to the consumer at the time when the latter takes over an item:

  • the item has properties agreed by the parties; if such an understanding does not exist, the item has properties described by the Seller or by the manufacturer, or expected by the Buyer in regard to the nature of goods and based on the promotion made by the former,
  • the item is suitable for the purpose which the Seller has specified for its use or for which the item of this kind is usually used,
  • the quality or design of the item corresponds to the agreed sample or template provided that the quality or design has been assessed based on the agreed sample or muster,
  • the item has been delivered in corresponding quantity, size or weight (and in regard to the production technology, the tolerance of dimensions and fills prior to washing is +/- 5%), and
  • the item complies with legal requirements.

Unless the item has the aforesaid properties, the consumer may request that a new item without defects be delivered provided is not inappropriate with respect to the nature of the defect. If, however, the defect only relates to a component of the item, the consumer may only request that such component be replaced; when it is not possible, the consumer may withdraw from the contract. If, however, it is inappropriate with respect to the nature of the defect, particularly when the defect can be removed without unnecessary delay, the consumer has the right to have the defect removed free of charge. The consumer shall also have the right to be delivered a new item or a replaced component in case of a removable defect provided that the consumer cannot use the item properly because of a repeated occurrence of the defect after repair or as result of a greater number of defects. In such case the consumer shall also be entitled to withdraw from the contract.

Unless the consumer withdraws from the contract or exerts his right to the delivery of a new item without defects, replacement of an item´s component or repair of the item, the consumer may demand a reasonable discount. 

The consumer has the right to get a reasonable discount even when the Seller is not able to sell to the consumer a new item without defects, to replace an item´s component or to repair the item, as well as when the Seller fails to rectify the situation within a reasonable period of time or when such rectification of the situation would cause considerable problems to the consumer.  

The Buyer shall not exert the right from defective performance if the Buyer knew before the item receipt that the item had a defect, or when such defect has been caused by the Buyer himself.

The Buyer shall be entitled to exert the right from a defect to have shown itself in the consumer goods within twenty-four months from the date of receipt. Should the defect show itself within six months from the receipt, it shall be understood that the item was already defective upon its receipt.

If the Buyer fails to notify the defect in time, his right to withdraw from the contract shall cease to exist.

When submitting a complaint, the Buyer shall attach a copy or original purchase document; in addition, the Buyer is obliged to describe the defect concerned and attach current contact data (incl. email address).

This warranty shall not cover any defects of the goods caused by usual wear and tear or as a result of improper use or treatment of the goods.

The Buyer acknowledges that the shipments to be sent cash on delivery to the Seller shall not be taken over.

The rights from defective performance shall be exerted by the Buyer with the Seller at the Seller´s registered head-office where the compliant can be received in regard to the assortment of the goods being sold.

9. Protection of personal data

The Buyer agrees that the provided personal data should be processed and maintained by the Seller in accordance with Act on Personal Data Protection (Act No. 101/2000 Coll.) for the purpose of performing the subject to the contract. 

The Buyer has the right to be informed as to which of his data are maintained by the Seller, and shall be entitled to change such data, or express his disapproval with their processing in writing. The surveillance over the personal data protection is carried out by the Office for Personal Data Protection.

Should the Buyer ask for information concerning the processing of his personal data, the Supplier shall be obliged to give such information to him.

The Buyer agrees with sending of commercial communication, information on the Seller´s goods, services or enterprise to the Buyer´s contact data and also with sending of commercial communication by the Seller to the Buyer´s contact data.

The customer may anytime revoke his approval with the maintaining and processing of personal data or with sending of commercial communications free of charge and without giving any reasons therefor, namely by sending the respective email message to it@matejovsky-textil.cz, or in writing to the Seller´s address.

10. Costs for the use of means of distance communication

The Buyer agrees with the use of means of distance communication to conclude the purchase contract. 

The costs for the use of means o distance communication incurred by the Buyer in connection with the conclusion of the purchase contract (costs for Internet connection, telephone costs) shall be borne by the Buyer himself.

11. Replacement of the goods

Should improper item be selected, e.g. size or material, the Buyer may return the unwashed, unused and undamaged product in original packaging to the address of the Seller who enables to replace the product, however not later than 30 days from the purchase date of goods. 

In such case postal charges and packing costs shall only be charged; the difference, if any, shall subsequently be compensated and additionally charged. 

The fact that this is about the goods replacement shall be notified by the Buyer to the Seller in writing.

12. Governing law

Should the relation established by the purchase contract contain an international (foreign) element, the parties agree that such relation shall be governed by the Czech law. The consumer´s rights arising from generally binding legal regulations shall remain unaffected by this.

13. Final stipulations

The Seller shall settle the complaints of consumers through the following email address: info@matejovsky-textil.cz. The Seller shall send the information about the processing of the Buyer´s complaint to the Buyer´s email address.

Any matters and possible disputes arising on grounds of the contract shall exclusively be resolved according to laws of the Czech Republic and shall be referred to adjudication of the competent courts of the Czech Republic.

In regard to the customer care, our company preferably settles any disputes in an out-of-court manner, at first; for this purpose, any Buyer - consumer may contact us at our contact address. 

Possible disputes between Matějovský a.s. and the Buyer can also be settled in an out-of-court manner.  In such case the Buyer – consumer may contact an entity engaged in out-off-court settlements of disputes, for example Česká obchodní inspekce (Czech Trade Inspection Authority). For more information about out-off-court settlements click here.

The Buyer shall hereby take on himself the risk of changes in circumstances within the meaning of § 1765, paragraph 2 of Civil Code.

The Seller shall be entitled to sell the goods on the basis of a trade licence. Trade inspections are carried out by respective Trade Licence Office within the scope of its competences. The surveillance over the personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority shall, to a limited extent and among others, perform the surveillance over adhering to Act No. 634/1992 Coll., on consumer protection, as amended.

These Terms and Conditions of Sale shall be valid in the wording posted on the Seller´s websites, as at the date of purchase contract conclusion. After having been confirmed as the contract concluded between the Buyer and the Seller, the consumer´s Order shall be kept on file for the purpose of its performance and other registration, and its status shall be accessible to the Buyer. The contract may be concluded in the Czech language or other languages, as applicable, unless it is the reason why the contract cannot be concluded. 

These Terms and Conditions of Sale shall allow the consumer to file and reproduce them. Upon the conclusion of the purchase contract, the Buyer shall accept all provisions of the Terms and Conditions of Sale in the wording valid as at the date on which the Order was sent, including the price of the ordered goods shown in the confirmed Order, unless demonstrably agreed otherwise for a specific case. 

The Buyer acknowledges that the Seller is not, within his relation to the Buyer, bound by any codes of conduct in the meaning of provisions of § 1826, paragraph 1, letter e) of Civil Code.

These Terms and Conditions of Sale shall become effective on July 1st 2017

Matějovský a.s.
Vladimíra Komárka 606
513 01 Semily
Czech Republic
Tel./fax: +420 481 621 261

 

To download

Form to be used for Withdrawal from Purchase Contract

Under the Sales Records Act, the seller is required to issue a receipt to the buyer.
He is also required to register the received revenue with the tax administrator online; In the event of a technical outage, within 48 hours at the latest.